Facilities & Accessibility


  • Shop
  • Café/ tea room
  • Baby Changing

Access Information

Please use the   Accessibility Guides website pages for the Museum of the Jewellery Quarter for access information and a downloadable guide to help you plan your visit.

The venue

Wheelchair users can access the Museum of the Jewellery Quarter by using the Branston Street entrance. Inside the museum, a lift makes all area accessible for wheelchair users. 

Owing to space limitations in the factory area only one wheelchair can be accommodated at a time.

Guide and Assistance dogs are very welcome within the Museum.


There are accessible toilets within the museum and baby changing facilities can also be found in these areas


Parking is available on Vyse street and nearby streets.


If you require a chair during your visit please ask a member of staff who would be happy to help.

Hearing Loops

We have a number of portable hearing loops that are used across all of our venues. To ensure one is available for your visit please book in advance by contacting hello@birminghammuseums.org.uk

Social Stories

Social Stories are guides which aim to prepare individuals with autism for social situations by letting them know what to expect. You can download the Family Social Story for a visit to the Museum of the Jewellery Quarter .

We also have Social Stories available for our other heritage sites on each of the websites.