Facilities & Accessibility

Facilities

  • Bike racks
  • Shop
  • Tearoom 
  • Toilets, including disabled toilet
  • Baby changing area (in ladies toilets)

Dog Friendly

The grounds, tearoom and shop at this Historic Property are dog friendly. Well behaved dogs, kept on leads, are welcome to join you on your visit. Our staff will provide water and drinking bowls.

Assistance dogs are welcome inside all of our historic properties, gardens, tearooms and shops. Non-Assistance dogs are not allowed in the historic spaces or on the tours.

Access Information

Access information can be found below. Alternatively, you can use the  Accessibility Guides website pages for Sarehole Mill for access information and a downloadable guide to help you plan your visit.

General 

There is level access from the main entrance to:  ticket desk, shop, tearoom, toilets, ground and first floor of the Mill (second floor is in accessible), millpond and gardens.

Some staff have disability awareness training and  we have emergency evacuation procedures for disabled visitors.

Visual 

We have contrast markings on all glass doors and contrast markings on all full-height windows.

Some parts of the venue have low lighting.

Printed versions of information panels and transcripts of video are available from a member of staff. Please ask a member of staff if you require this.

Hearing

We have a number of portable hearing loops that are used across all of our venues. To ensure one is available for your visit please book in advance by contacting hello@birminghammuseums.org.uk

Concessions

We have a concessionary rate for disabled visitors and a complimentary ticket policy for personal assistants. See our Concessions Policy for more details.

Car Park and Arrival

Entry into the site is via the car park situated on Cole Bank Road. There is a short downward slope leading down from the car park to the shop entrance

The car park surface is compact limestone that is able to support pushchairs and wheelchairs but can become muddy in inclement weather.

Shop

Entrance to the site is through our community shop. There is level access into the shop and onto the venue.

Courtyard

The courtyard is cobblestoned and contains some curbs, there are access points where the curbs meet the pathway at a flat point or a small incline.

The Mill

The ground floor of the Mill where the waterwheel gears and flour bins are located, the miller's house, the granary and the bakehouse are fully accessible to visitors with mobility difficulties.

The first floor of the Mill is accessed by a steep wooden staircase. However, there is an alternative pathway that leads to the mill pond that can be used for access to the first floor. The second floor of the Mill is inaccessible to those with impaired mobility and to pushchairs. Due to the historic nature of the building we are unable to install a lift.

Toilets

There are accessible toilets off the stable block. The disabled access toilet requires a RADAR key (the Mill has a key that can be used). Baby changing facilities can also be found in the female toilets.

Seating

If you require a chair during your visit please ask a member of staff who would be happy to help.

Further Practical Access Information

For more detailed access information including the sizes of doors, heights of toilets and tables, flooring types, plus lighting information please visit the Practical Access Information page.


Social Stories

Social Stories are guides which aim to prepare individuals with autism for social situations by letting them know what to expect. You can download the Family Social Story (PDF) for a visit to Sarehole Mill.