The Museum of the Jewellery Quarter was a former jewellery workshop. We want to make it as accessible as possible but you may find some access issues.

Please tell us if there is anything we can do to improve the accessibility of the Museum of the Jewellery Quarter, and the information that we provide.

Contact Us

If you have any queries or other requirements for your visit contact us:

Access Information

Getting Around the Museum
  • There is a lift to all three floors in the museum.
  • Owing to space limitations in the factory area only one wheelchair can be accommodated at a time.
  • The museum does not have a car park.
  • Parking is available on Vyse Street and nearby streets.
Personal Assistants
  • One personal assistant is permitted free entry to the museum when accompanying those in receipt of Disability Living Allowance or Personal Independence Payment.
  • If multiple personal assistants are required, prior arrangements must be made with the Museum Manager or equivalent and written evidence of this may be required.
  • Due to our adherence to health and safety guidelines, we cannot allow anyone under the age of 16 years to be a personal assistant to another person. We do not allow personal assistants for anybody under the age of 3.
Arriving at the Museum of the Jewellery Quarter
  • The main entrance has 2 steps and a handrail.
  • Wheelchair users can access the Museum of the Jewellery Quarter by using the entrance on Branston Street. This is clearly marked by a sign.
  • The Branson Street entrance has a buzzer through to the Reception.

There are accessible toilets within the museum.

Guide Dogs

Guide and Assistance dogs are welcome at the museum. We can provide dogs with a bowl of drinking water.


If you require a chair during your visit please ask a member of staff who would be happy to help. You can also sit down in the café.


We have a concessionary rate for disabled visitors and a complimentary ticket policy for personal assistants. See our Concessions Policy for more details.