Aston Hall is a 17th century mansion house. We want to make it as accessible as possible but we are limited by it being a historic Grade I listed building.
Please tell us if there is anything we can do to improve the accessibility of Aston Hall, and the information that we provide.
If you have any queries or other requirements for your visit contact us:
- Email: firstname.lastname@example.org
- Phone: 0121 348 8000 (9.30am - 4.30pm, Monday to Friday)
Getting Around The Museum
Aston Hall is not fully accessible to wheelchair users and people with mobility difficulties.
All visitors can access the ground floor of Aston Hall including the Great Hall, Great Parlour, Colonnade Room, Johnson Room, Small Dining room, Servants Hall and Kitchen. The grounds, the Stables Range and The Stable Yard café and shop also have level access.
There are 3 steps leading to the Hall’s main entrance. There is side entrance for everyone who requires a level entrance.
The first and second floors can only be accessed by stairs. Due to the historic nature of the building we are unable to install a lift.
The upper floor surfaces are wood and uneven in most places.
Some of our staff have disability awareness training and we have emergency evacuation procedures for disabled visitors.
There is a free car park at Aston Hall and 2 car park spaces reserved for Blue Badge holders.
- One personal assistant is permitted free entry to the museum when accompanying those in receipt of Disability Living Allowance or Personal Independence Payment.
- If multiple personal assistants are required, prior arrangements must be made with the Museum Manager or equivalent and written evidence of this may be required.
- Due to our adherence to health and safety guidelines, we cannot allow anyone under the age of 16 years to be a personal assistant to another person. We do not allow personal assistants for anybody under the age of 3.
Arriving at Aston Hall
Aston Hall is situated in Aston Park and can be approached via the main entrance off Trinity Road. There is a slight hill with a gradual approach to the buildings.
Entrance to Aston Hall is through the Stables archway.
The ticket office is in the same building as the The Stable Yard café and shop.
There are accessible toilets within the Stables Range and the ground floor of the Hall.
Baby changing facilities can also be found in the ladies toilet in the stables and in both the ladies and gentlemen's toilets in the Hall.
Guide and Assistance dogs are welcome at Aston Hall. We can provide dogs with a bowl of drinking water which is available from the ticket desk.
Some parts of Aston Hall have low lighting due to the age of the building.
There are seating areas in all Hall rooms, on each floor of the building.
See Inside Aston Hall
See Inside shows 360° interactive photos of all the floors and rooms that can be visited at Aston Hall. Visitors are welcome to ask staff about what can be seen on upper levels.
We have a concessionary rate for disabled visitors and a complimentary ticket policy for personal assistants. See our Concessions Policy for more details.
More detailed access information including the sizes of doors, heights of toilets and tables, flooring types, plus lighting information can be found on the Accessibility Details page.