Facilities & Accessibility

If you have any particular requirements to facilitate your visit then please get in touch with us by calling on 0121 348 8000 or emailing us at hello@birminghammuseums.org.uk


  • Car park available (operated by Birmingham City Council, charges apply)
  • Bike Racks 
  • Lockers 
  • Picnic area
  • Shop
  • Café Facilities
  • Cash machine within Millennium Point
  • Baby Changing Room 
  • Microwave available for bottle/ food warming 
  • Prayer facilities made available on request 

Access Information

We are currently updating our access statements, if you have any queries please email pat.ferrins@birminghammuseums.org.uk

The Museum

Thinktank is fully accessible for visitors with mobility difficulties. There are central lifts to all floors.

Guide and Assistance dogs are very welcome at Thinktank.

Please note that some of the exhibits at Thinktank are behind perspex.


The multi-storey car park next to Millennium Point is operated by Birmingham City Council and offers free parking to blue badge holders.

Personal Assistants

One personal assistant is permitted free entry to Thinktank when accompanying those in receipt of Disability Living Allowance or Personal Independence Payment. If multiple personal assistants are required, prior arrangements must be made with the Museum Manager or equivalent and written evidence of this may be required.


There are accessible toilets on all levels. We also have baby and adult changing facilities. The Adult changing facility includes a hydraulic changing table; this is located in the accessible toilet on Level 0.


There are seating areas in all gallery spaces, on each floor of the museum.


The planetarium is equipped with an analogue induction loop and has spaces for up to 6 wheelchairs. Subtitled planetarium shows take place on a Friday afternoon and the first show on a Saturday and Sunday morning.