Facilities & Accessibility

If you have any particular requirements to facilitate your visit then please get in touch with us by calling 0121 348 8000 or e-mailing us at findout@birminghammuseums.org.uk

Facilities

  • Car park available (operated by Birmingham City Council, charges apply)
  • Bike Racks 
  • Unmanned Cloakroom 
  • Lockers 
  • Picnic area
  • Shop
  • Café Facilities
  • Cash machine within Millennium Point
  • Baby Changing Room 
  • Microwave available for bottle/ food warming 
  • Prayer facilities made available on request 

Access Information

We have developed resources to help you plan your visit to Thinktank.

Our Introductory Guide (PDF) provides an overview of how to navigate the museum and the content of each floor.

The  Access Statement and Guide (PDF) for Thinktank provides detailed information about the museum, facilities and services including directions and exhibition content as well as describing the resources available for visitors that may have specific needs.

The Museum

Thinktank is fully accessible for visitors with mobility difficulties. There are central lifts to all floors.

Guide and Assistance dogs are very welcome at Thinktank.

Parking

The multi-storey car park next to Millennium Point is operated by Birmingham City Council and offers free parking to blue badge holders.

Personal Assistants

One personal assistant is permitted free entry to Thinktank when accompanying those in receipt of Disability Living Allowance or Personal Independence Payment. If multiple personal assistants are required, prior arrangements must be made with the Museum Manager or equivalent and written evidence of this may be required.

Toilets

There are accessible toilets on all levels. We also have baby and adult changing facilities. The Adult changing facility includes a hydraulic changing table; this is located in the accessible toilet on Level 0.

Seating

There are seating areas in all gallery spaces, on each floor of the museum.

Planetarium

The planetarium is equipped with an analogue induction loop and has spaces for up to 6 wheelchairs. Subtitled planetarium shows take place on a Friday afternoon and the first show on a Saturday and Sunday morning.

Other available resources

Social Stories are guides which aim to prepare individuals with autism for social situations by letting them know what to expect. Download the appropriate Social Story for your Thinktank visit below:

We also have Social Stories available for our heritage sites on each of the websites.

Take a look inside Thinktank on the See Inside the UK  website.